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Customer Service Unsecured Lending Consultant

HAYS - Melbourne, VIC

Source: uWorkin


Stop looking for your next job - start looking for a CAREER in Financial Services by joining a Top 4 Bank!

  • Reputable Top 4 Bank | Fantastic Career Progression Opportunities
  • Full Time Hours | Temporary to Permanent Opportunity
  • South Melbourne Location

Your new company

As an industry leader in Financial Services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets within Australia and New Zealand. With their head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

Your new role
This role involves inbound customer service in a phone-based role for customers who have taken unsecured lending products. It is fundamental in servicing customers with Personal Loans. You will be tasked with servicing loans from start to finish and also post settlement. Another key function of this role is managing customers in relation to processing uncleared funds.

What you'll need to succeed
You will have a genuine passion for providing first class customer service. You will be able to listen to the customer's needs whilst operating various systems at one time. Exceptional communication skills is key along with the desire to work towards individual targets and team goals.

What you'll get in return
To begin with you will work through a 3 week full time, industry-leading training program with ongoing coaching and support. This is a great opportunity for career progression, within a company that promotes a diverse work force.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Stephanie.Kowalewski@hays.com.au

LHS 297508 #2515113