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It - Business Relationship Manager

Stanley Black & Decker - Box Hill, VIC

Source: uWorkin


Stanley Black and Decker have an opportunity for an experienced and dynamic professional to join the team as an IT Business Relationship Manager, reporting to the EMEA-ANZ IT Director. 

 About us….

Joining Stanley Black & Decker (SBD) means joining one of the world's largest, fastest-growing, and most dynamic companies. Stanley Black & Decker is unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company poised and ready for the future.

Being a part of our team means living our core values of:

Courage & Innovation - We're bold to break the mould

Agility & Performance - We cut through challenges

Inclusivity & Collaboration - We join forces for sustainability

Integrity & Accountability - We are reliable to the core

The people of Stanley Black & Decker share distinct values, in a diverse, high performance culture that unifies us across our global enterprise. Wherever you go, whatever business you find yourself in, you will encounter an uncompromised devotion to excellence, innovation, customer satisfaction and doing good in the world.

About the Role…

This position has responsibility in driving the definition, optimization, improvement, and approved changes to new and existing business processes. The successful candidate will understand business processes and process analysis/management and their related IT requirements. Providing guidance on development and delivery of documentation and training material may be required.

Core responsibilities include:

  • IT representative in ANZ, providing IT management, stakeholder engagement and support for the region
  • Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align IT solutions with business initiatives
  • Works closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration solutions
  • Validates business and technical requirements are met during the project delivery process
  • Oversees user acceptance testing (UAT) activities to ensure business and system requirements are met
  • Assists both innovation and strategy development with subject matter expertise, when appropriate
  • Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy
  • Manages third party contractors carrying out IT infrastructure activities
  • Local escalation point and emergency management of Global IT Helpdesk tickets

About you…

An individual with strong work ethic, customer focus and well-developed interpersonal and communication skills. Demonstrated ability to work independently and take a proactive approach. Highly skilled in IT Infrastructure with strong conviction, resilience, discipline and organisational skills.

Furthermore, you will have:

  • University Degree in Information Technology or equivalent
  • Min 4 years’ of relevant experience or equivalent (combination of education and work experience)
  • Experience with SAP (ECC6), primarily in the Order to Cash process (SD & MM)
  • Proven track record of driving change / process improvement projects
  • Strong interpersonal skills; oral and written communication
  • Excellent organizational skills with the ability to manage several tasks concurrently.
  • Strong PC skills in a wide variety of applications (ERP implementation experience is a plus)
  • Experience in IT helpdesk management
  • SAP S/4HANA knowledge/experience desirable
  • Business partnering experience or from a BA or analyst background
  • Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.

 If this position sounds like the opportunity for you please click APPLY NOW