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3

June

Customer Service

SMAART Recruitment - Bendigo, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

This is your chance to work for a company with the community at its core with profits going back to the people! All employees are encouraged to be themselves and to bring their whole selves to work every day.

Due to a recent company merger, growth & the rollout of new campaigns, we are on the lookout for 10 x Customer Service Consultants starting in July!

You will be taking incoming calls about all things mobile related - live chat, troubleshooting, dealing with billing issues etc. These are permanent roles with part-time or casual (minimum 30 hours per week) positions up for grabs! With their office open Monday-Sunday, 8AM-8PM you will be working on a rotating roster with great penalty rates available for weekend work & overtime. You will have 2 weeks of paid, full time training (M-F, 9am-5pm) before falling into your rotating roster. 
You will be working in a supportive, inclusive culture in the Bendigo office where you will have great training and development opportunities. There is plenty of career progression available from Team Leader, Quality Assurance, Employment Care positions & much more! On top of that, you will also receive unbeatable employee discounts on telco, electricity and gas!

To be successful for this position, you must be a customer service superstar! You will pride yourself on your communication skills and thrive in fast-paced environments.You will also show a high level of empathy and resilience whilst having exceptional listening and rapport building skills. Prior experience in contact centres, hospitality & retail is highly regarded.
We are interviewing immediately so if this sounds like the perfect next role for you, apply NOW! Or for more information, please reach out to Ella at [email protected] or on 0498 134 107.