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Production Support Manager

Dialog Information Technology - Melbourne, VIC

Source: uWorkin


  • Application Delivery-3rd Level Support
  • Key Government Client
  • ITSM -Strategic Client Liaison

    Dialog requires an experienced Production Support Manager to oversee the delivery of applications critical to community safety and wellbeing. This role is a broad ranging and rewarding leadership opportunity leading a team of highly talented consultants.

    Dialog Seeks People Who Have These Capabilities
    • Proven ability to lead and manage a team of 4+ software engineers
    • Practical experience which demonstrates; team management, IT service management, service delivery management, CSI and DevOps
    • Prior experience holding responsibility for the performance, function and integration of applications that deliver critical community services, in a DevOps, high velocity cloud based environment
    • Strong skills in influencing and negotiating with senior stakeholders as well as maintaining key relationships with development teams, change and release management, project managers and product owners, as well as external service providers
    • Technologies: Microsoft Azure, Dynamics CRM, .NET and Power BI
    • Australian Citizenship is required
    About Dialog - As Australia's largest privately owned IT Services Company our key focus is on delivering outstanding results to its many corporate and government clients using leading tools, technologies and methodologies. Dialog is a dynamic organisation which offers attractive career development to its people through diverse projects, training and mentoring in a collaborative atmosphere.

    As a Dialog consultant engaging with these clients you will:
    • Work with key stakeholders to achieve world's best practice processes in major projects
    • Work on a wide variety of interesting and challenging assignments
    • Work with colleagues in partnership with clients who are committed to achieving their business objectives
    • Enjoy salary above industry standard in a working environment in which effort, creativity and a positive attitude are highly valued
    • Have extensive training opportunities through the Dialog Academy, which offers a wide range of IT and Business Skills courses
    • Work with like-minded colleagues who share information and focus on the goal, driving the project and their careers further and faster
    At Dialog , our whole approach is based on four key values: Involved, Committed, Can Do, Always. It's these values, applied to every project, which stand behind our success and ensure we are always client focused. These same four values underpin the relationship we enjoy with our people.

    Join our team of professional, enthusiastic and experienced consultants, where communication, learning and knowledge sharing are prized. We offer an excellent benefits package.

    Applicants should be Australian or NZ citizens or Australian permanent residents. If you are not an Australian or New Zealand citizen you will need to provide your passport and visa for our review.

    Dialog is an equal opportunity employer.

    Visit our website www.dialog.com.au for more information.