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June

Head Of Ux

OpenOpen - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

Head of UX


OpenOpen is a prop tech startup well-positioned to transform the real estate industry with innovative new products. Well-resourced and led by a team with significant entrepreneurial and industry experience, the business provides an opportunity to join the founding team of a technology start up and have an impact on the product and business strategy.


We're looking for a Head of UX who can inform product strategy, use data to understand our users, enjoys designing creative solutions and then continuously optimises the experience to maximise the value to users. You will be responsible for leading and developing UX+UI frameworks to deliver best-practice, engaging and innovative experiences to users and for providing input to product strategy as we grow.


Working with our local and remote Leadership, Product, Development and Marketing teams, you play a critical role in providing user research insights to inform strategy and product designs that achieve the objectives of our users, products and business.


Responsibilities


● Develop UX strategy and product design for new technology ventures in the property industry

● Guide remote development teams and lead product design through high fidelity designs and prototypes

● Establish user groups, customer research and testing processes with regular feedback mechanisms to collect qualitative and quantitative data, including product Analytics

● Use research insights to produce journey maps, process flows and product improvements and recommendations

● Define, measure and grow UX metrics including customer satisfaction, usability efficiency and ease of use of our products

● Create and enforce consistent design conventions, standards and patterns following best practices

● Be an advocate of data-driven design and use insights to inform decisions

Requirements


● 3+ years leading UX/UI efforts and 5+ years design experience for a web, mobile and/or SaaS product

● Analytical & data driven (both quantitative and qualitative) and a champion of user-centric design that involves rapid experimentation, testing and iteration of designs

● Background of experience with applying principles of design thinking, Agile and Lean methodology as well as UX design frameworks and best practice

● Expert experience with design & UX tools (Figma, Sketch, Azure, Zeplin, Adobe Suite, etc)

● An interest in joining a founding team and the ability to thrive in a fast-paced, dynamic startup environment and be nimble towards changes

Bonus


● Experience in fintech, proptech or with the property industry

● Mandarin speaker