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Customer Service Consultant

DuluxGroup - Dandenong, VIC

Any Industry
Source: uWorkin


  • Casual 3-day a week role with potential to become permanent
  • Busy and challenging role with flexible work options
  • On the job training with an opportunity to grow

The Opportunity

As a Customer Service / Advice and Specification Consultant at our Dandenong South office in VIC, you will be committed to delivering exceptional administration and support services to our customers and Account Managers at Dulux, providing specifications and advice.

Day to day you will be kept busy supporting our Dulux Powders Account Managers across Australia, New Zealand, and DGL International. Your day begins early with a start time between 6:30 am to 9 am to coincide with NZ operations.

You will be well prepared to start with a job training for 3 weeks, 5 days a week regarding technical advice on our products, writing specifications for projects, and booking couriers to send samples and brochures to our all-important customer base.

What you will bring and develop:

You will be in a fast-paced environment and will need the ability to work with urgency, stay calm under pressure, and have outstanding time management and prioritisation skills to succeed. You’ll bring a collaborative approach with the initiative and drive to work autonomously. Excellent communication skills, both written and verbal, will also be crucial in this customer-centric role. Other key skills and experience include:

  • Strong professional customer service experience
  • Experience raising Purchase Orders is desired
  • Intermediate computer skills – particularly SAP or similar finance systems

You’ll work with others who are passionate and proud of what they do, offering a friendly and supportive environment. This is an excellent opportunity to gain experience working with key stakeholders across Australia and overseas broadening your knowledge and skill set.

Our Place

The DuluxGroup portfolio has some of Australia and New Zealand’s most recognised and trusted brands. They include household names such as Dulux, Selleys, Yates, Cabot’s, and British Paints. Across the ANZ region, we operate 21 main manufacturing sites, 21 distribution centres, and more than 120 company-owned trade outlets allowing our people to enjoy diverse career opportunities.

Engage with our iconic brands and extend your career – apply today!