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Small Business Hardship Consultant

Hays - Melbourne, VIC

Source: uWorkin


Small Business Hardship Consultant. Top 4 Bank. Fantastic Career Progression Opportunities. Full Time.

Small Business Hardship Consultant

  • Reputable Top 4 Bank | Fantastic Career Progression Opportunities
  • Full Time Hours - Temporary to Permanent Opportunity
  • Stat date end of MAY

Your new company
As an industry leader in Financial Services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets within Australia and New Zealand. With their head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

Your new role
Initially your goal is to provide exceptional customer service and tailored solutions for overdue accounts, whilst adhering to banking compliance guidelines. Your main role will be to recoup existing debt from business customers by negotiating tailored solutions. This role requires you to be available to work full time, on a rotating roster from Monday - Friday between the hours of 8am - 8pm.

What you'll need to succeed
You will have a genuine passion for providing first class customer service. Exceptional communication skills are key along with the desire to work towards individual targets and team goals. Being resilient with a strong ability to manage challenging/ difficult calls is essential along with previous experience in a phone-based role. Experience in a Collections role would be advantageous.

What you'll get in return
To begin with you will work through a 3 week full time, industry-leading training program with ongoing coaching and support. This is a great opportunity for career progression, within a company that promotes a diverse work force.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to William.Trewella@hays.com.au

LHS 297508 #2500574