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Client Director

Carat - Melbourne, VIC

Advertising, Media, Arts & Entertainment
Source: uWorkin


The role of the Client Director is to manage the day to day senior client relationship and the overall team performance. This role requires an expert level of understanding of the media industry and a comprehensive understanding of their client’s industry and business.


  • Be the day to day point of contact for mid to large sized clients responsible. The Account Director is the first escalation point to ensure the smooth running of the account
  • Ensure the quality control of all client, and client agency partnership engagement
  • Ability to demonstrate a strong understanding of the categories in client portfolio and provide best in class recommendations
  • Assume a primary focus on channel planning including the production of the supporting documentation that details; the OEB ecosystem, channel selection, role of channel, top line phasing, block plan and high level budget bearings
  • Ensures access to the right capability and level of service within the group
  • Is responsible for the connectivity, consistency and timely delivery of the components of the response to brief including; strategy, comms planning and investment and optimization
  • Identification of organic growth opportunities
  • Play a support role in new business as required

Experience Required:

  • 8 years experience in a Media agency
  • Previous experience in managing & leading a team
  • Excellent client service skills, experience in working across Tier 1 accounts
  • Effective time management

At dentsu, a diverse and inclusive culture enables our employees to bring their whole selves to work, and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures

Melbourne, VIC

Advertising, Media, Arts & Entertainment


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