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Operations Assistant-mandarin Speaking Preferred

Prospero Markets Pty Ltd - Melbourne, VIC

Banking & Finance
Source: uWorkin


Key responsibilities (not limited to)

· Work closely with the operations manager to oversee daily business operations

· Conduct KYC (Know Your Client) review on new client relationships

· Process investment trading accounts applications compliant with regulatory requirements

· Handle existing clients’ account maintenance requests

· Support global requirements for risk and AML

· Perform financial transactions with Back Office system (deposit, withdrawals, transfers, etc)

· Responsible for enforcing company policies and procedures within the office

· Liaise with different departments to improve performance and work efficiency

· Proactively measure and improve operational processes

· Managing a good communication with other internal departments

· Expected to take initiative, delegate effectively, and communicate clearly, to job drive the department goals.

· Liaising with external associates for problem solving

· Liaising with external associates for day to day operations

· Ensuring the smooth operation of the back-end systems

· Documenting settings and functions of back-end systems

· Proactively recommend improvements to increase sales performance


· 1-3 years’ previous experience in back office administration

· Good Knowledge of CFD industry

· Degree holder in Finance, Economics or Business-related.

· Ability to multi-task, determine priorities, and meet deadlines in a fast-paced business environment

· Attention to detail, accurate, responsible, independent , initiative, customer-oriented

· Good interpersonal and customer service skills

· Native Chinese speaking reading writing

· High level of written English, good level of English speaking

· Proficiency in Microsoft Office applications