uWorkin

Seeking a Customer Service Professional to join a well respected organisation

Your new company
This a well-known organisation, that is highly respected in their market. They offer a world class working environment and due market growth a permanent Customer Service representative opportunity has become available.

Your new role
The aim of your role will be to deliver a high level of customer service as well as clients, to external and internal customers, to ensure processing-related activities are carried out in an accurate and timely manner & to contribute to a positive team culture and enjoyable working environment. On a day to day basis you will:

• Process incoming customer sales orders via fax, phone and email whilst providing high level customer service
• Face to face customer service
• Be able to do basis administration tasks
• Upselling and cross selling
• Continually increase product knowledge and understanding of the wider product range
• Develop strong relationships with customers and clients (internal and external), as well as with key suppliers.
• Ensure any customer complaints and disputes are managed promptly and professionally.
• Maintain a smooth, accurate and timely flow of sales orders and related documentation

• High interpersonal and communication skills
• Customer Service Experience
• Phone based experience
• Basic sales experience
• Experience in customer service as well as, basis administration and data entry
• Computer literacy – high proficiency in the use of Microsoft Excel, and other Microsoft Office applications (Word, PowerPoint, Outlook) and JDE

• Work for a well-known, successful and international company
• Receive a competitive salary
• Career progression available