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30

March

Student Advisor

Hays - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Great Opportunity within an Education Provider

Your new company

Your new company is a Registered Training Organisation (RTO) located in inner city Melbourne, over the last 5 years they have been extremely passionate about providing outstanding creative courses. They are well-known in their space and have goals to expand further in 2021.

Your new role

In your new role as a Course Advisor, you will discuss students’ goals and aspirations, inspire and motivate them to develop themselves and using a consultative approach match their needs to relevant courses. Daily you will be:

  • Taking high volume phone calls from potential students (inbound and outbound)
  • Meeting with potential students face to face
  • Engaging with potential students, building relationships & following up
  • Provide sound and accurate information on courses available
  • Securing enrollments with a consultative sales approach
  • Follow ups on students you have pervious enrolled to maintain high retention rates

What you'll need to succeed

  • Previous consultative sales experience – people able to effective articulate how you have been successful in the past
  • Outstanding written & verbal communication skills
  • Customer Service Experience
  • Exceptional phones skills in a fast-paced environment. Previous experience in a contact centre environment or high-volume phone handing (both inbound & outbound)
  • Be self-motivated, goal orientated with a sense of resilience

What you'll get in return

  • Career progression nationwide
  • Subsidised courses for employees
  • Mentor training
  • Social events (if you are interested)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, kelly.daines@hays.com.au

LHS 297508 #2468635

Melbourne, VIC

Customer Service & Call Centre




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