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Small Business Services Consultant

Hays - Melbourne, VIC

Source: uWorkin


Stop looking for your next job - start looking for a CAREER in Financial Services by joining a Top 4 Bank

Your new company

As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

Your new role

Receiving inbound calls from existing Small Business customers, your goal is to provide exceptional customer service and tailored solutions, whilst adhering to banking compliance guidelines and uncovering future needs for the customer. This role requires you to be available to work full time, on a rotating roster from Monday – Sunday working between the hours of 6am - 8pm including public holidays.
What you'll need to succeed
You will have a genuine passion for providing first class customer service; you have the ability to listen to the customer’s needs whilst operating various systems at one time, you have exceptional communication skills, the desire to work towards individual targets and team goals. Previous experience in a similar role would be advantageous.

What you'll get in return

To begin, 2 to 3 weeks of an in-depth, industry-leading training program, ongoing coaching, an opportunity for career progression, a company that promotes a diverse work force and stands by its values.

Only candidates with full working rights in Australia (no restrictions) who can successfully pass a background check need to apply.

LHS 297508 #2463041