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March

Inbound Sales & Service Officer

Hays Contact Centres - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Hays are currently supporting an exciting and forward thinking Solar Business in Box Hill who are looking for inbound sales experts to join their team and we thought you may be interested. The role is full-time Monday to Friday and starts in April! It is a temporary to permanent opportunity with room for progression and growth. The role

  • Be the first point-of-contact for new customers calling in
  • Handle inbound sales calls in a professional & courteous manner
  • Build immediate rapport with sales leads with high conversion to customers
  • Maintain detailed records of customer interaction using a Customer Relationship Management (CRM) systems
  • Following up warm leads that have come through the website

What you'll need to succeed

  • You must have customer sales experience (energy experience is a bonus but not essential) this can be either retail sales or inbound contact centre sales
  • Confidence in taking ownership in challenging situations
  • Can-do attitude to challenges
  • Ability to work collaboratively to exceed expectations
  • Working from office in Box Hill
  • Experience using programs such as Zoom, Microsoft Outlook & computer-based phone system

For the first 6 months of your contract you will be paid approx. $28 an hour plus have the opportunity to earn up to 2K in bonuses each month. After the first 6 months you may have an opportunity to secure a permanent position with the team.

If you are interested in this position please click apply now to send an updated copy of your CV through to Jennifer Culham.

LHS 297508 #2478275

Melbourne, VIC

Customer Service & Call Centre




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