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Service Management Analyst

Talent - Melbourne, VIC

Any Industry
Source: uWorkin


Working for this Victorian government body as the Service Management Analyst you will provide support to leadership team of Service Delivery to enable the efficient and effective daily management of the business unit.

Your new role see you support a variety of functions in design, deployment, governance and improvement of service management processes. These functions include financial, licence, asset and service level management.

Day to Day Tasks

  • End to end IT asset management (mostly hardware) ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out
  • Interacting with suppliers, others teams and customers on a daily basis
  • Produces and analyses registers and histories of authorised assets
  • Some ad hoc duties such as testing and tagging of laptop cables
  • Meet team KPI's

Skills And Experience
  • Relevant tertiary or industry qualifications, and/ or experience in a similar role
  • Demonstrated ability to liaise with external parties and make purchasing decisions
  • Exceptional time management and organisational skills, with the ability to prioritise tasks
  • Experience in a services support role
  • Demonstrated ability to build and maintain strong relationships with a variety of stakeholders
Apply now to secure an interview next week, or contact Carly on 9236 7704 for a confidential discussion.