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Patient Representative


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Source: uWorkin


Position Details Reference Number 40668 Position Title Patient Representative Employment Type Permanent Full Time Location Western Health Position Summary This is an exciting time to be joining the Division of Quality, Safety and Patient Experience at Western Health with the opening of the Joan Kirner Women's and Children's, a Level 6 maternity service in May 2019, current redesign of the Sunshine Hospital Emergency Department and development of the new Footscray Hospital. At Western Health we are committed to high quality care that is person-centred, co-ordinated, right and safe we are committed to Best Care. The Patient Representative functions as part of a multidisciplinary team responsible for supporting the strategy, culture and organisational quality systems needed to meet our commitment to Best Care. The Patient Representative works collaboratively with senior managers, clinical/non-clinical staff and consumers to ensure that Western Health has an effective, co-ordinated, organisation-wide approach to managing patient, carer and family feedback. We are seeking staff with highly developed communication skills, clear vision, strong leadership skills, innovative thinking, and a commitment to improving the way services are delivered for patients. About Us Our workforce of over 7,000 employees are driven by our values of Compassion, Accountability, Respect, Excellence and Safety (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health comprises of three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. We also operate the Joan Kirner Womens and Childrens, Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a diverse community of over 1 million people with complex care needs ranging from Neonates to Geriatrics. Our employees enjoy a wide range of benefits such as: * Professional development support * Career advancement opportunities * Salary packaging including novated vehicle leasing * Work-life balance Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working with Childrens Check. Western Health do not accept unsolicited resumes/applications from Recruitment Agencies. Selection Criteria Essential: Tertiary qualification in a health discipline or related field Essential: Minimum 5 years experience working in a clinical setting Contact Person Eileen Hansen Contact Number 0466573765 Contact Email Eileen.Hansen@wh.org.au Alternate Contact Person Sheneica Baldacchino Alternate Contact Number 83457752 Closing Date 06/04/2021