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March

Customer Success Manager | $70,000 - $90,000 Package

Gough Recruitment - South Melbourne, VIC

Property & Real Estate
Source: uWorkin

JOB DESCRIPTION

  • Development and Real Estate Software | Account Management
  • Salary based on Experience | FREE On-site Gym Facilities
  • Company experiencing huge growth | Career Progression Guaranteed

Customer Success Manager – Property Development and Real Estate Sales Software
 
This company is a Melbourne based SAAS firm, experiencing huge growth due to providing cutting edge technology to the Property Development Industry.

They are now looking for a personable, confident, and enthusiastic Customer-centric professional to be their ‘Product Expert’ and liaise with their Property Developer and Real Estate Clients.

You will have the opportunity to make this role your own and contribute to an organisation that is paving its way in the Melbourne Property Development Industry.

RESPONSIBILITIES

  • Manage a portfolio of new and existing customers, ensuring they maximise their Software Solution’s value.
  • Work with new customers around data migration to drive client success.
  • Undertake implementation training, onboarding, and post-onboarding sessions with clients.
  • Work with the product development team to ensure technical priorities are in-line with client’s needs.
  • Ad-hoc administration, client relation paperwork and product marketing work.

SKILLS AND EXPERIENCE

  • Minimum 2+ years experience in client/customer account management.
  • Self-driven, results-oriented, team player, and ability to multi-task in a fast-paced environment.
  • Sound understanding and experience in working with systems (CRM, SAAS, etc).
  • Intermediate Excel knowledge (shortlisted applicants will need to undergo testing on this criteria).
  • Experience in Property Development or Real Estate Sales processes highly regarded.

FINER DETAILS

  • $70k – 90k package on offer based on experience.
  • City Fringe location and close to Public Transport.
  • Coffee Shops & Restaurants nearby.
  • FREE Onsite Gym Facilities.
  • FLEXIBLE Full-Time Hours.

Should your profile and skillset fit the above criteria, please hit apply now, or for more information get in touch with Nikita Jenkin at [email protected]

Please note that we are only able to consider experienced Customer Service professionals for this vacancy, and due to high application volumes only short-listed candidates will be contacted.