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Exact 5 10 25 50

18

March

It Service Desk Support

MILESTONE IT - Melbourne, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

Milestone IT is currently working with this brilliant organization who right now has a number of exciting opportunities for experienced IT Service desk Support Role to join a great team.

Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.


Key Responsibilities include:

  • Providing IT support - queries and incidents raised by customers
  • Providing first level support and logging tickets
  • Providing hands-on hardware and software support
  • Installing, moving, adding and changing equipment and software
  • Maintenance of Client's Network
  • Performing proactive and reactive troubleshooting to identifying potential problems

Skills we are looking for:

  • Detailed knowledge of Ticketing System
  • Detailed knowledge and experience of Windows 10 Operating Systems
  • Detailed knowledge and experience of Microsoft Office Suite
  • Detailed knowledge of Active Directory
  • Someone with experience performing in a similar position.
  • Friendly welcoming professional with good telephone manners.
  • Well presented, hardworking and enjoys working in a Team
  • Possess great written and verbal communication skills.
  • Work well independently and productively within a small team environment.

This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response.