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Scheduling Administrator And Customer Service

Adecco - Melbourne, VIC

Administration & Secretarial
Source: uWorkin


Adecco is thrilled to be partnering with a Maid to Clean, who offers more than career opportunities, they provide flexible work from home arrangements, excellent team culture and career development!

Maid to Clean is a premium home clean company that provides the highest quality cleaning services to all Melbourne suburbs. With a rapidly growing team, they are looking for their next Scheduling and Customer Service superstar to join their team!

As a key member of the scheduling team, you will assist the Assignment Manager to ensure jobs are assigned in an efficient and timely manner. Excellent numerical, organizational and computer skills are a must to be successful in this position.

With the business growing rapidly you will not only have the opportunity to develop your skills but also your career.

Successful candidates may come from an engineering or finance background/ discipline of study due to the high amount of processing numbers.

Client Details

Maid to Clean prides itself in being Melbourne's best-rated and most in-demand cleaning company. They offer a friendly and inviting culture and invest in their employees long-term career development.


Duties and responsibilities include but are not limited to:

  • Processing high amounts of data and information to schedule cleaning teams to jobs in a timely manner
  • Customer service and administration duties such as answering customer calls and managing inquiries
  • Liaising with customers and cleaning teams to ensure the best solution is found when matching new bookings and re-allocating jobs
  • Management of several computer systems at once to complete duties
  • Reviewing existing schedules and optimising jobs as required to ensure efficiency


To be successful in this role you will:

  • Have excellent problem-solving skills
  • Have proven experience in a customer service/ and or administration role
  • Ideally have experience in planning, scheduling, or rostering
  • Have a numerical mind and love numbers
  • Be excellent with technology and computer systems - (booking systems is highly desired)
  • Stay cool and collected in a fast-paced environment and work well under time restraints
  • Demonstrate excellent attention to detail and be accurate when processing high volumes of data and information

Job Offer

This is a fantastic opportunity for someone looking to join a well established and fast growing team that offers great perks and career development.

The position will commence as soon as possible for the successful candidate and interviews will be held with Adecco immediately.

Please email Alissa with any questions - [email protected]