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23

February

Strategic Account Executive - Global Cx Vendor

Kaliba - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

With offices around the world, this global vendor has been performing exceptionally well in APAC, counting some of the largest companies in Australia as clients. This vendor has a strong focus on the Customer Experience (CX) space and has been making waves due to the innovation in their software solutions. Due to this growth, they are looking for a Strategic Account Executive in Melbourne to join them.


Duties & Responsibilities


  • You will be measured on new and existing revenue growth, customer satisfaction and customer retention.
  • Establish and drive a new business pipeline that will see focussed growth.
  • You will need to manage and cultivate relationships at a variety of levels which will broaden and deepen reach and coverage re increase profit and client satisfaction.
  • Lead the weekly business and strategy reviews/updates.
  • Create strategic customer account plans demonstrating the vendor’s capability and driving new growth opportunities.
  • Be an SME on all relevant technology, services and best practices.
  • Manage and drive customer contracts and contract renewals.


Experience Needed


  • Demonstrable experience as an Account Executive who has come from the SaaS or Technology industry with strong account management skills with the ability to drive new business within a small portfolio of enterprise customers.
  • You have worked at the C-level and done so on a regular basis.
  • Worked towards a $1M+ USD revenue target and been successful in achieving this.
  • Excellent stakeholder management skills and with the ability to navigate large enterprise organisations.
  • Strong communicator, both verbal and written.



Benefits


  • Up to $200k base + Super + $300k OTE uncapped


If this sounds like you then please apply now!


To see more jobs and updates follow Kaliba on LinkedIn -https://www.linkedin.com/company/kaliba