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Senior Digital Product Manager

MECCA Brands - Melbourne, VIC

Source: uWorkin


As we continue to put the customer at the forefront of our growth strategy, we are looking for a Senior Digital Product Manager will be passionate about creating exceptional digital products and experiences that delight our customers, and ultimately help them to look and feel their best!

The Role You Could Play:

As the Senior Digital Product Manager, you will collaboratively define and drive the product vision, roadmap and customer experience strategy across MECCA’s digital platforms. You will work closely with key stakeholders and cross-functional product teams to define a customer-centric roadmap that strikes a balance between meeting current needs, tackling technical debt, and unlocking new opportunities.

Day to day, you will be involved in the following and more:

  • Define the MECCA digital initiatives roadmap across website, mobile app, and digital content platforms
  • Partner with technical and development teams to ensure product initiatives are delivered
  • Work with relevant teams to identify, map and synthesise customer pain points, needs, wants and gains.
  • Lead the prioritisation of initiatives on a fortnightly (sprints), quarterly and half-year cadence
  • Help build and form an Agile product practice, through establishing processes, practices, methodologies, frameworks and templates
  • Act as an advocate for new ways of working through the practice of core product and agile values, principles and behaviours

You will be passionate about customer experience, understand best in class global trends in digital and inspire cross-functional product teams on their mission to drive customer value, and desired business outcomes to ensure that our digital roadmap puts Mecca ahead of the pack.

What You Will Bring:

You will be an established Product Owner or Product Manager, with proven experience in forming and setting a product vision and strategy for digital platforms/products, ideally within the retail space. You will have both theoretical and practical knowledge of Agile software development frameworks such as Scrum, Kanban or SaFe in order to manage workflow, prioritisation and delivery.

You will also be able to demonstrate the following:

  • Proven record in defining product requirements based on research, data and insights
  • Highly analytical with the ability to use data to help inform decision making
  • Numerically strong, and commercially/value minded
  • A solid understanding of digital platforms, capabilities and integrations
  • Highly collaborative and thrives in working within cross-functional teams

You will need to be an inspiring storyteller with the ability to evangelize and rally support for your product vision, mission and roadmap across development teams and the broader organization.

What We Can Offer You If You Join Us:

At MECCA, we live and breathe our values every day, and we get excited about jumping out of bed to fulfil our purpose of enabling our customers to look and feel their best. Our culture is welcoming, supportive and energetic but we also have high expectations for all our MECCA-mazing team members. If you approach life with the attitude that nothing is a problem and there is a solution for everything, and you take pride in being exceptional at your job, then you will fit right in!

We are in the business of delivering happiness to our team members, our customers and our broader community, and we love to acknowledge each team member’s contribution to our success, this includes:

  • Quarterly product allowances
  • Unlimited 40% discount and free products
  • Reward and recognition programs
  • Professional development programs
  • Health and well-being initiatives

We promise you that our unique company culture will constantly surprise and delight you - we will never be finished in making MECCA Brands the best place to work!

To learn more about life at MECCA Brands and to apply for this position, please visit www.mecca.com.au/careers