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Family Violence Case Manager

inTouch Multicultural Centre Against Family Violence - Dandenong, VIC

Voluntary, Charity & Social Work
Source: uWorkin


About the role

  • Located in Richmond / Dandenong / Outposts
  • Ongoing / Fixed Term (with possibility of extension), Full Time / Part Time – salary
    packaging available
  • Join a community-connected NFP enacting positive change at the intersection of
    family violence and multiculturalism!

Position Summary
We are seeking suitably qualified and experienced Family Violence Case
Managers to join us and help make a difference in the lives of women and
children experiencing family violence. Fluency in a language other than English is
essential. Preferred languages include but are not limited to Hindi, Punjabi,
Sinhalese, Cambodian, Korean, Vietnamese, Urdu and Dari.
Working in our inLanguage, inCulture model the successful applicants will
undertake assessment, monitoring, planning, case management, advocacy and
linking of women who are experiencing family violence with support services.
The case manager will be required to work closely with staff from other agencies
to ensure the clients’ needs can be addressed in an integrated manner.
If you have the capability to achieve success in this role, have a genuine
commitment to social justice, high ethical standards and values. We would love
to hear from you!

Position Accountabilities

  • Continuously assess and monitor the safety of women and their children
    throughout the referral period with inTouch;
  • Assist women to make informed choices for themselves and their children
    and to access appropriate and relevant services to help them achieve their
    stated goals;
  • Provide a range of support services and intervention, both individual and
    group based, to women and their children who have experienced family
  • Deliver specialist advice / knowledge to external service providers in
    relation to the CALD and family violence sector;
  • Articulate and demonstrate engagement with clients with complex needs;
  • Effectively work with relevant service providers to support an integrated
    approach to referral pathways, protocols and joint initiatives in the family
    violence sector;
  • Deliver education on the topics of CALD and family violence to community
  • Collate and enter data into inTouch software (SHIP) to support clear and
    concise reporting;
  • Proactively coordinate engagement with clients at outreach venues to
    provide efficient and effective support
  • Provide confidential, professional, timely and relevant services to women.

Dandenong, VIC

Voluntary, Charity & Social Work


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