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20

February

Acquisition Associate

Metricon - Melbourne, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION


Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.

Further enhancing our EPIC Sales approach, our Outbound team is excited to build interest in our products, services and events through a personalised connection and identifying our potential customers’ needs through effective questioning, interpretation and active listening.

Reporting to the Senior Customer Service Representative, your responsibilities will include:

  • Take pride in your customer service approach, being professional, interested and engaging
  • Efficiently capture relevant customer information, interpreting the detail to provide clear insights for Sales conversion
  • Convert potential leads to sales opportunities, adding invaluable data, for our New Home Advisor team
  • Use effective objection handling skills, responding promptly to questioning whilst identifying the required customer need(s)

  • Metricon will offer you:
  • On the job training
  • Laptop, screen, and headset provided (including peripherals)
  • A supportive workplace culture where great work is recognised

  • The successful candidate will have:
  • Extensive experience in customer support within a fast-paced environment
  • A professional and passionate approach, providing exceptional customer service and satisfaction
  • Focus to actively listen with a high attention to detail and a proactive approach to all tasks undertaken
  • Capacity to multi-task, set priorities and meet deadlines
  • An understanding of sales processes would be considered an advantage
  • Intermediate Microsoft Word, Excel and Outlook computer skills and exposure working with database systems

  • This role requires a national police check to be undertaken.