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Client Liaison

ABN GROUP - Docklands, VIC

Construction, Architecture & Interior Design
Source: uWorkin


About us

ABN Group is Australia’s leading construction, property and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria you may better know us as Boutique Homes and Homebuyers Centre.

Our success is attributed directly to the quality and passion for our people, we’ve built our reputation as one of Australia’s most reliable and innovative first home builders.

About the team

The Client Liaison team are part of the broader Building team. They liaise with Construction Managers and Customers throughout the Build of new homes. This team enjoy the work they do, they are supportive of each other, work at a very fast pace and they have fun.

About the role

You will be the first point of contact for customers whilst they are building their new home.

You'll liaise with all departments to achieve the desired results for their customers and play a crucial role in delivering the dream of homeownership.

Responsibilities include:

  • Providing excellent customer service in the building of customers’ homes
  • Liaising with Operations teams and Site Managers to obtain accurate information
  • Processing any variations that are required during the construction process
  • Accurately preparing all documentation prior to handing over keys to customers
  • Continually reviewing and update systems and processes to ensure efficiency and accountability

Your skills and experience

  • Passion and enthusiasm about working in the building industry
  • The ability to deliver an awesome customer experience
  • Proactively build collaborative relationships
  • Relentless when faced with challenges
  • Excellent listening skills
  • An eye for detail when producing documentation
  • Sense of humour that lifts your team members

Why work for us?

We will offer what we honestly believe to be one of the best workplaces in Australia.

You can expect:

  • Competitive salaries and generous employee benefits and discounts
  • A supportive team and a fun place to work
  • Access to an Employee Assistance Program for all employees
  • Ongoing learning and development to meet your professional development needs
  • A supportive and accessible leadership team.
  • A values platform that underpins who we are and how we operate. 

ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work. 

You must have the right to live and work in Australia to apply for this job.

Docklands, VIC

Construction, Architecture & Interior Design


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